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Closes the leadership and focus gaps
The Trust Advantage
Commit to less. Deliver what you promise. Keep your people.
Every priority is a promise, paid for with someone's time. When leaders commit to ten things and deliver four, teams stop believing the plan, and trust wears down one missed commitment at a time.
This keynote treats trust as the result of fewer commitments, protected time and promises kept, without burning people out. Suzanne draws on her work with 80+ organizations in 14 countries. She shows leaders how to choose fewer priorities, say no in a way that builds credibility, and deliver what they promise.
Your audience leaves knowing how to set expectations their teams can meet, handle conflict and blockers without friction, and move a team from compliance to shared accountability.
Your audience leaves able to
- Build presence and credibility across roles and functions
- Communicate priorities and expectations with clarity
- Handle conflict and blockers without creating friction
- Shift a team from compliance to shared accountability
Best for
People leaders, cross-functional teams, leadership development programs
What audiences say
77 responses. 99% found it valuable.
Audience feedback from Suzanne's leadership sessions, the basis for this talk.
“Very engaging. Real life examples and great interaction with colleagues discussing how they may approach the topic.”
Matt EliasIndirect Influence: Leading Through Others, 2025
“Great insights to understand people / team behaviours. Good for leaders to know and apply.”
Aziz AyubIndirect Influence: Leading Through Others, 2025
“Very engaging and with useful tips to incorporate in day to day life.”
Puneet AttwalLeading Through Others, 2025
Why it matters
This talk closes the leadership and focus gaps.
The Leadership gap
Inconsistent expectations, weak coaching
$10T in lost productivity worldwide from low employee engagement, about 9% of global GDP. Gallup State of the Global Workplace, 2026
23% Highly engaged teams are 23% more profitable than the least engaged. Gallup meta-analysis, 2020
The Focus gap
Too many priorities, context switching
2 min Microsoft 365 users are interrupted by a meeting, email or notification every two minutes. Microsoft Work Trend Index, 2025
2× People with clear, connected goals are twice as likely to say their organization is ready to meet customer expectations. Asana Anatomy of Work, 2023
Read the article behind this talk
The Trust Advantage: How leaders get teams moving and results delivered
Read the article →
Formats
Keynote or workshop.
For conferences, summits and leadership meetings.
Keynote plus guided discussion, for executive teams.
Your leaders apply the ideas to their own priorities.
Leaders leave with decisions made and a plan to deliver them.
Book The Trust Advantage for your event.
Send your event name, date and audience. We reply within 1 business day.
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