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Closes the technology and data gaps

The Next Big Thing

Turning AI, automation and analytics into results you can measure

Suzanne Knight on stage, play the speaking reel▶Watch the speaking reel

Most organizations have bought more technology than they can use. The AI pilots look promising, the dashboards multiply, and the results stay flat. The problem is rarely the tool. It's how people think, decide and work together around it.

Suzanne led digital and efficiency transformation at Walmart Canada and has advised 80+ organizations in 14 countries. In this keynote she shows how leading organizations start with the business problem, not the tool, and line up people, process and platforms so AI, automation and analytics pay off.

At the PEI Business Summit, she gave 500 business leaders, the Premier and six ministers practical advice on where AI belongs in their organizations, and where it doesn't. Your audience leaves knowing what to do first.

Your audience leaves able to

  • Start with the business problem, not the tool
  • Line up people, process and platforms before you buy
  • Build a workforce and culture that is ready for AI
  • Know where technology will pay off, and where it won't

Best for

Executive audiences, transformation and operations leaders, innovation teams, industry conferences

What audiences say

135 responses. 100% found it valuable.

Independent audience feedback on Talkadot.

“Suzanne was an engaging and inspiring speaker. She was able to explain complex topics very easily and make it digestible with actionable steps.”

AttendeePEI Business Summit 2026

“Very practical and useful information for how AI can benefit any and all workplaces and businesses.”

Virginia JohnsonPEI Business Summit 2026

“Suzanne takes her experience with large-scale transformations and provides actionable insights for organizations of all sizes.”

Brady PyleThe Next Big Thing: Digital Transformation in HR, Dubai 2026

Why it matters

This talk closes the technology and data gaps.

How the Value Gap works →

The Technology gap

Manual work, wrong systems, poor integrations

23% of digital workers are fully satisfied with their work apps, down from 30% in 2022. Gartner, 2025

+14% productivity from an AI assistant for support agents, and +34% for newer workers. NBER Working Paper 31161, 2023

The Data gap

Missing, low-quality or duplicate information

25% of leaders' and teams' time is spent searching for answers. Atlassian State of Teams, 2025

3× Data and analytics leaders are three times as likely to say analytics drove 20%+ of earnings. McKinsey, 2019

Read the article behind this talk

The Next Big Thing: AI and digital transformation that actually moves the needle

Read the article →

Formats

Keynote or workshop.

45-minute keynote

For conferences, summits and leadership meetings.

90-minute session

Keynote plus guided discussion, for executive teams.

Half-day workshop

Your leaders apply the ideas to their own priorities.

Full-day workshop

Leaders leave with decisions made and a plan to deliver them.

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