mBolden Ltd operates www.suzanneknight.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information. We follow the requirements of the Personal Information Protection and Electronic Documents Act of Canada. By using this website, you consent to the practices described in this Policy.

1. Information We Collect

Information Provided by You

• Name
• Email address
• Phone number
• Company name and role
• Information submitted through contact forms, newsletter signups, event registrations, and booking links
• Information submitted when purchasing products or services through Stripe or other payment processors

Information Collected Automatically

We use analytics tools that may collect IP address, browser type, device type, pages viewed, time on page, and referring websites.

Tools include Google Analytics and LinkedIn Insight Tag. We may add other tools as needed.

2. How We Use Personal Information

• Respond to inquiries
• Provide services and process bookings
• Send updates and marketing communications with consent
• Improve website performance
• Analyse website traffic
• Maintain security

3. How We Share Information

We may share information with trusted third parties that support our operations, including Stripe, email and marketing platforms, event platforms, and analytics providers. We do not sell or rent personal information.

4. Cookies and Tracking

We use cookies to improve performance and measure activity. You can disable cookies through browser settings.

5. Legal Basis for Processing

We process information based on your consent, our legitimate business interests, and the need to provide requested services.

6. Protection of Personal Information

We use reasonable safeguards to protect personal information. No method is fully secure, so we cannot guarantee absolute protection.

7. Access and Correction

You may request access or corrections by contacting hello@mbolden.co.

8. International Access

Information may be stored or processed outside Canada. We require service providers to maintain appropriate protections.

9. Changes to This Policy

We may update this Policy at any time. The effective date will be updated accordingly.